Privacy Policy

Last updated: June 7, 2026

1. Who we are

LearnSys is operated by iGears Technology Limited (科擎科技有限公司). In this policy, "we", "us", and "our" refer to iGears Technology Limited.

2. Data we collect

We collect the following categories of personal data when you use LearnSys:

Account information — name, email address, phone number, and organization name provided during registration.
Usage data — pages visited, features used, timestamps, IP address, browser type, and device identifiers collected automatically.
Customer data — student records, enrollment details, attendance logs, billing records, and other operational data entered by authorized customer users.
Communications — emails or messages you send to us via the contact form or support channels.
Cookies & analytics — we use Google Analytics (measurement ID: G-50SKZ1JD9V) to understand site traffic. See Section 7.

3. How we use your data

To provide, operate, and maintain the LearnSys platform.
To authenticate users and enforce customer-level access controls.
To process billing, generate invoices, and reconcile payments.
To send transactional notifications (enrollment confirmations, password resets, etc.).
To analyze usage patterns and improve the platform.
To respond to your inquiries and provide support.
To comply with legal obligations.

4. Legal basis for processing

We process personal data on the following bases:

Contract performance — to deliver the services you or your organization have subscribed to.
Legitimate interest — to improve the platform, prevent fraud, and ensure security.
Consent — where required by applicable law (e.g., marketing communications).
Legal obligation — to comply with tax, accounting, and regulatory requirements.

5. Data sharing

We do not sell your personal data. We may share data with:

Service providers — hosting, email delivery, payment processing, and analytics providers that act on our behalf under data processing agreements.
Customer administrators — customer data is accessible to authorized administrators within the same customer.
Legal authorities — when required by law, court order, or to protect our legal rights.

6. Data retention

We retain account data for as long as your account is active. After account closure or customer termination, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements. Billing and financial records are retained for the period required by applicable tax and accounting regulations.

7. Cookies and analytics

Our marketing site uses Google Analytics to collect anonymized usage data. Google Analytics sets cookies to distinguish users and track sessions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Data security

We implement industry-standard security measures including encrypted connections (TLS), customer-isolated data architecture, role-based access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (see our Data Deletion Instructions).
Object to or restrict certain processing activities.
Request data portability.
Withdraw consent where processing is based on consent.

10. International transfers

Our servers are located in Hong Kong. If you access the platform from outside Hong Kong, your data may be transferred to and processed in Hong Kong. We take appropriate safeguards to protect your data in accordance with applicable law.

11. Children's privacy

LearnSys is a business platform intended for use by organizations and their authorized staff. We do not knowingly collect personal data from children under 16. If student records include minors' data, the customer organization is the data controller responsible for obtaining appropriate consents.

12. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the platform or by email. Continued use of the service after changes constitutes acceptance.

13. Contact us

For privacy-related inquiries, contact us at [email protected] or call +852 2117 8811.